St. Peter's Health Medical Group - North Clinic
Medical Imaging and Laboratory Services • Helena, MT
Ratings by platform
- Birdeye: 4.1/5 (St. Peter's Health Administration overall) (9 reviews)
- ExpectedHealthcare: 3.6/5 (41 reviews)
- Vivian Health (professional/employee reviews): 4.2/5 (5 reviews)
What patients say
Patients praise
- Appreciation for specific doctors and nursing staff (e.g., Dr. Mitchell, Nurse Jen)
- Positive feedback for the laboratory staff and their attentive care
- Convenient pharmacy services at the North location
- Professional and friendly staff in some departments
Common complaints
- Difficulties with the phone system and long wait times for reaching departments or schedulers
- Frustration with lack of follow-through from providers and medical assistants
- Concerns about the perceived impersonal nature of administrative processes (e.g., reliance on MyChart)
- General criticism of outpatient care user-friendliness and communication challenges
In patients' words
"Dr Mitchell is amazing. The pharmacy is easy to use and the staff is amazing. I highly recommend this location."
— Yelp reviewer for St. Peter's Medical Group-North"The major health facility in Helena, St. Peter's Health, is profoundly user unfriendly for outpatient care... Appointments seem to route through the main hospital number which is often suffering “unusual call volume” thus a long wait."
— Helena Independent Record opinion letter"I am a frequent flyer at the St Peters Health Lab and I love love love the folks who work there. I can't say enough about how friendly they are - how I am a person not just a number to them."
— Birdeye reviewer for St. Peter's Health AdministrationMore clinics in Helena
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