Geisinger Hazleton Lab
Laboratory Services • Hazleton, PA
Ratings by platform
- Yelp (Geisinger Health System overall): 2.2/5 (315 reviews) (315)
- ComplaintsBoard (Geisinger Health System overall): 1.0/5 (107 complaints)
- Trustpilot (Geisinger Health System overall): 3.4/5 (1 review)
What patients say
Patients praise
- Professional and caring clinical staff once seen
- Convenient location for routine testing and blood work
- Some positive experiences with specific departments like pediatrics
Common complaints
- Difficulty reaching staff via phone and unresponsive call systems
- Poor communication regarding appointments and follow-ups
- Long wait times for appointments and administrative delays
- Perception of poor customer service and unprofessional staff interactions
In patients' words
"Call and call and call over and over again and the phone just rings and rings, no matter which menu option you choose. Leave a message and receive no call back."
— LocalityBiz review of Geisinger Multi-Specialty Clinic Hazleton"The care is great but calling is a mess and they dont call u back when they say they will"
— BusinessYab review of Geisinger HazletonMore clinics in Hazleton
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