Primary Care in Hazleton, PA - St. Luke's
Family Medicine • Hazleton, PA
Ratings by platform
- Birdeye (St. Luke's Health Center - Hazleton): 4.5 out of 5 stars (8 reviews)
What patients say
Patients praise
- friendly, professional, and personable clinical staff (nurses, CRNPs)
- efficient care delivery in some instances
- warm and welcoming environment reported by some patients
- satisfaction with primary care management of health conditions
Common complaints
- long wait times for appointments and in waiting rooms
- perceived rudeness or lack of professionalism from front desk/administrative staff
- challenges with phone communication and reaching staff
- occasional complaints regarding lack of compassion or urgency in care delivery
In patients' words
"I was taken back in less than 20 mins, was treated very well the entire time, and the nurse and Mrs. Angela Lombardo, CRNP, were both very friendly, professional, and personable... creating a very warm and welcoming environment."
— Birdeye Reviewer"My physical for work was scheduled at 11:30, it's been 45 minutes and I m still sitting here and they do not have me in their system. No update, I'm sitting in a waiting room and nobody had come to talk to me to give me any information."
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