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Obstetrics & Gynecology • Hazard, KY

★★★★★4.7/524 reviews across 2 platforms

Ratings by platform

  • UK Healthcare (provider pages; example: Rachel M. Saunders, MD): 4.7/5 (10 reviews)
  • UK Healthcare (provider pages; example: Sarah L. Kluck, MD): 4.72/5 (14 reviews)

What patients say

Patients praise

  • Providers receive high patient satisfaction ratings (e.g., 4.7/5 and 4.72/5 on UK Healthcare provider pages)
  • Patient reviews describe listening, professionalism, and making patients feel comfortable/safe
  • Emphasis on patient experience and having a mechanism to share compliments/concerns

Common complaints

  • Some individual patient reviews mention slow appointment flow and providers appearing rushed

In patients' words

"“Dr Saunders is amazing and a great OB. She listens to my concerns, answers questions well, and is very personable.”"

— UK Healthcare — Rachel M. Saunders, MD (patient review excerpts)

"“Everyone is great, just always slow.”"

— UK Healthcare — Rachel M. Saunders, MD (patient review excerpts)

"“Had time to discuss my questions … She was kind, professional, and included me in decisions about my care.”"

— UK Healthcare — Sarah L. Kluck, MD (patient review excerpts)

"Five patients are suing UK HealthCare and the Kentucky Department of Revenue over medical debt collection practices, alleging violation of patients’ due process rights."

— LPM — Patients Sue UK HealthCare, State Over Debt Collection Practices

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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