Obstetrics & Gynecology | UK Healthcare - University of Kentucky
Obstetrics & Gynecology • Hazard, KY
Ratings by platform
- UK Healthcare (provider pages; example: Rachel M. Saunders, MD): 4.7 out of 5 (10 Reviews)
- UK Healthcare (provider pages; example: Sarah L. Kluck, MD): 4.72 out of 5 (14 Reviews)
- Hazard, KY area (Healthgrades directory): Overall average 3.4 stars (7 specialists) (20 ratings (example shown: 4.2 rated with 20 ratings))
What patients say
Patients praise
- Providers receive high patient satisfaction ratings (e.g., 4.7/5 and 4.72/5 on UK Healthcare provider pages)
- Patient reviews describe listening, professionalism, and making patients feel comfortable/safe
- Emphasis on patient experience and having a mechanism to share compliments/concerns
Common complaints
- Some individual patient reviews mention slow appointment flow and providers appearing rushed
- There are broader system-level complaints reported by a lawsuit about medical debt collection practices
In patients' words
"“Dr Saunders is amazing and a great OB. She listens to my concerns, answers questions well, and is very personable.”"
— UK Healthcare — Rachel M. Saunders, MD (patient review excerpts)"“Everyone is great, just always slow.”"
— UK Healthcare — Rachel M. Saunders, MD (patient review excerpts)"“Had time to discuss my questions … She was kind, professional, and included me in decisions about my care.”"
— UK Healthcare — Sarah L. Kluck, MD (patient review excerpts)"Five patients are suing UK HealthCare and the Kentucky Department of Revenue over medical debt collection practices, alleging violation of patients’ due process rights."
— LPM — Patients Sue UK HealthCare, State Over Debt Collection PracticesMore clinics in Hazard
Family Medicine in Hazard, KY - ProviderMatch
Patients praise: Providers are often described as knowledgeable, attentive, and caring · Effective communication regarding medical conditions and treatment plans.
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