Federally Qualified Health Centers (FQHCs) and the Health Center ...
Federally Qualified Health Center (FQHC) • Hazard, KY
Ratings by platform
- Yelp, Birdeye, rater8: Ranges from ~1.6/5 to 2.7/5 for some locations on platforms like Yelp (Varies significantly by location, from dozens to over 100+ reviews)
- Birdeye, rater8: Ranges from 4.0/5 to 4.9/5 for other specific health centers (Over 100 to 14,000+ ratings/comments depending on the platform and site reach)
What patients say
Patients praise
- Convenience and affordability for low-income populations
- Presence of caring and professional individual practitioners in some cases
- Availability of comprehensive primary care services in a single location
- Integration of support services like transportation and telehealth
Common complaints
- Long wait times for appointments and in-office visits
- Inconsistent quality of care and provider turnover
- Perceived lack of empathy, judgment, or rudeness from staff and some practitioners
- Difficulties in securing referrals to specialists
- Administrative hurdles in prescription management and appointment scheduling
- Financial stress, including billing for unpaid services and collection efforts
In patients' words
"Rude in person, judgemental, bossy, unknowledgeable and have little or no proper training... wait months or even years just to get unnecessary appointments."
— Google review of a San Diego clinic mentioned in a 2024 news article"Bassett does have some really awful practitioners but my new one - Dr. VanHouten is excellent. He listens and actually reads your chart before he meets you."
— Birdeye review (2024)"There is no way to contact a doctor. There is no way to see a specialist. Every contact is an aggravating chore. They are indifferent to my needs."
— Yelp review of Golden Valley Health CenterMore clinics in Hazard
Find a Federally Qualified Health Center - FQHC Locations
Patients praise: friendly and caring staff in some departments · efficient service for dental care.
Family Medicine in Hazard, KY - ProviderMatch
Patients praise: Providers are often described as knowledgeable, attentive, and caring · Effective communication regarding medical conditions and treatment plans.
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