Federally Qualified Health Centers (FQHCs) and the Health Center ...
Federally Qualified Health Center (FQHC) • Hazard, KY
Ratings by platform
- Yelp, Birdeye, rater8: 1.6/5 (100+ reviews)
- Birdeye, rater8: 4.0/5 (100 reviews)
What patients say
Patients praise
- Convenience and affordability for low-income populations
- Presence of caring and professional individual practitioners in some cases
- Availability of comprehensive primary care services in a single location
- Integration of support services like transportation and telehealth
Common complaints
- Long wait times for appointments and in-office visits
- Inconsistent quality of care and provider turnover
- Perceived lack of empathy, judgment, or rudeness from staff and some practitioners
- Difficulties in securing referrals to specialists
- Administrative hurdles in prescription management and appointment scheduling
- Financial stress, including billing for unpaid services and collection efforts
In patients' words
"Bassett does have some really awful practitioners but my new one - Dr. VanHouten is excellent. He listens and actually reads your chart before he meets you."
— Birdeye review (2024)"There is no way to contact a doctor. There is no way to see a specialist. Every contact is an aggravating chore. They are indifferent to my needs."
— Yelp review of Golden Valley Health CenterMore clinics in Hazard
Find a Federally Qualified Health Center - FQHC Locations
Patients praise: friendly and caring staff in some departments · efficient service for dental care.
Family Medicine in Hazard, KY - ProviderMatch
Patients praise: Providers are often described as knowledgeable, attentive, and caring · Effective communication regarding medical conditions and treatment plans.
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