Hayward - Select Physical Therapy
Physical Therapy • Hayward, CA
Ratings by platform
- ComplaintsBoard: 3.0/5.0 (2 reviews listed at this source)
- Bay Area Consumers' Checkbook: Not explicitly stated as a score; mentions "superior" ratings among 2 total ratings (2 ratings)
What patients say
Patients praise
- Knowledgeable and professional staff
- Effective treatment resulting in improved mobility and strength
- Convenient location and facilities
- Friendly and supportive demeanor of therapists
Common complaints
- Scheduling difficulties and appointment cancellations
- Concerns regarding billing practices and quality of care (e.g., "churning and burning")
- Reports of unprofessional conduct or negative interpersonal interactions with staff in some locations
In patients' words
"This facility wasted my times. I set an appointment 3 weeks in advance for my arm. 2 days before my appointment they called saying the therapist would be out and to reschedule. When I called to reschedule they said I would need to wait until another appointment opens a month later."
— LocalityBiz Review"just another PT chain, they care much more about "churning and burning" and making money than they do about actually helping. They billed by insurance for 60 minutes of time-based service for a 20 minute appointment"
— Bay Area Consumers' Checkbook Review"My physical therapist, is great! She has the knowledge, and experience, to treat my individual condition effectively. She is gentle, and yet she possesses the skills to be aggressive in her treatments, which has produced the best results in my healing process."
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