Hayward, CA Physical Therapists | Sutter Health Doctors
Physical Therapy • Hayward, CA
Ratings by platform
- Comparably: 3 out of 5 stars (Customer Service) (Not specified (overall brand survey))
- Birdeye (Alta Bates Summit Medical Center Rehab): 2.3 out of 5 stars (3 reviews)
What patients say
Patients praise
- Clinicians and doctors are often described as tentative, caring, or fantastic
- Access to modern equipment and systems
- High reported satisfaction rates for rehabilitation programs among surveyed patients
Common complaints
- Billing and insurance processing issues, including overcharging and challenges with pre-authorizations
- Difficulty scheduling or rescheduling appointments, with long wait times
- Poor customer service communication and perceived incompetence of administrative staff
- Challenges with the online patient portal regarding documentation and communication
In patients' words
"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— Better Business Bureau (Sutter Health)"The doctors at Sutter have been fantastic. They use modern equipment and systems. (The other doctor was pen and paper!) But their customer ... [service is poor]."
— Reddit (Bay Area)More clinics in Hayward
Hayward - Epic Care
Patients praise: Caring and attentive staff/doctors · High overall patient satisfaction ratings in verified surveys.
Obstetricians in Hayward, CA - Sutter Health Doctors
Patients praise: many patients report feeling well cared for and safe within the Sutter system for obstetric needs · some providers are described as professional, kind, and responsive listeners.
Find Psychiatrists In Hayward, California
Patients praise: Professional and compassionate care from specific practitioners · Improved symptom management and medication stabilization.
Hayward - Select Physical Therapy
Patients praise: Knowledgeable and professional staff · Effective treatment outcomes and recovery progress.
Doctors and Clinicians in Hayward, CA - Sutter Health
Patients praise: Clinical care often described as tentative and caring by individual patients · Positive experiences reported at specific urgent care locations in Hayward.
Comparing your options?
Browse other Physical Therapy clinics, or filter by state and specialty to compare patient ratings.