Nephrology at Hayward-Sleepy Hollow Medical Offices
Nephrology • Hayward, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.1 out of 5 stars (197 reviews)
- Yelp: 3.2 out of 5 stars (107 reviews)
What patients say
Patients praise
- Efficient lab services at the Sleepy Hollow location
- Generally positive experiences with clinic visits for some patients
Common complaints
- Inaccurate office hours listed online
- Mediocre customer service
- Reports of staff closing front desk early
- Specific provider criticized for lack of patient empathy and poor bedside manner
In patients' words
"I love Sleepy Hollow lab. They are good at getting blood, the tests are processed quickly, and the whole experience is fast and I can go on with my day."
— Birdeye / Google Review"INACCURATE TUME LISTED ONLINE & MEDIOCRE CUSTONER SERVICE I walked in they told me they go to lunch at 3-5. Their last appointment is 2:45 and so she closed the front at 2:30 pm today."
— Birdeye / Google Review"This doctor is the worst. She did not listen to patient's family needs and did look into patient specific sistuation. She was so mean that all the nurses got bad impression and tension when worked with her."
— Vitals Review (referring to a nephrologist at the facility)More clinics in Hayward
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