Convenient Care Clinic at HaysMed | Urgent Care in Hays, KS
Urgent Care • Hays, KS
Ratings by platform
- Birdeye (Google reviews): 2.4 out of 5 stars (38 reviews)
What patients say
Patients praise
- Clean facilities and environment
- Some staff members, including receptionists and providers, described as kind and friendly
- Quick and efficient service for some patients who report short wait times
- Effective communication from some doctors and nurses
Common complaints
- Billing and payment portal issues, including receiving old or already paid bills
- Reports of long wait times and potential for clinic to stop seeing patients before closing time
- Perceived lack of thoroughness or dismissive attitudes in some patient-provider interactions
- General patient reports of staff being unresponsive when assistance is requested
In patients' words
"They're nice, but completely dysfunctional... I'd look elsewhere for quick healthcare"
— Birdeye user review"The receptionist was super nice and friendly, I genuinely enjoyed talking with her... I was in and out in about 30 minutes. The nurse and doctor were both very kind as well, and they made the whole visit easy and stress-free."
— Birdeye user reviewMore clinics in Hays
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