Internal Medicine | HaysMed | Hays, KS
Geriatric Medicine • Hays, KS
Ratings by platform
- Birdeye (Google): 4.2/5 (411 reviews)
- Vitals (Dr. Randy Cook, Internal Medicine): 5.0/5 (2 ratings)
- US News & World Report: 89% recommendation rate
What patients say
Patients praise
- general appreciation for the knowledge and care provided by doctors and nursing staff
- patients often report that facilities and rooms are kept clean
- high percentage (approx 89%) of patients willing to recommend the hospital to others
- some specific medical teams (e.g., heart institute) noted for exceptional service
Common complaints
- reports of poor responsiveness from staff when help is requested
- concerns regarding communication about care, medication side effects, or discharge planning
- individual patient reports of feeling mistreated or neglected during emergency visits
In patients' words
"I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical professionals and their genuine care is so appreciated."
— Birdeye user review"Patients often don't receive help when they request it; Staff doesn't respond quickly when patients need help."
— HospitalStats.org analysis of patient ratingsMore clinics in Hays
Kansas State List: Geriatric Health Care Services
Patients praise: positive ratings for select assisted living and home health providers · competent and compassionate care reported for specific geriatric physicians.
Haysville, KS - Xpress Wellness Urgent Care
Patients praise: Fast service (in and out quickly).
Surgery
Patients praise: Skilled, knowledgeable, and professional medical staff · Genuine care and compassion from some providers and nurses.
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