HaysMed - Emergency Department | Hays Chamber
Emergency Medicine • Hays, KS
Ratings by platform
- Birdeye: 4.2 out of 5 stars (411 reviews) (411)
- U.S. News & World Report: 4 out of 5 stars (Patient Experience Score) (N/A)
- MedicalRecords.com: 2.6 out of 5 stars (5 reviews) (5)
- Vivian Health: 4.1 out of 5 stars (20 reviews) (20)
What patients say
Patients praise
- Many patients praise the clinical competence and care of doctors and nurses
- Cleanliness of hospital facilities and patient rooms
- Positive work environment for hospital staff
- Effective communication by some medical professionals
- Accessible and well-equipped facility
Common complaints
- Long waits in the emergency department
- Fragmented care and communication issues
- Concerns regarding staff responsiveness to patient needs
- Perceived mishandling of administrative/legal processes (e.g., POA)
- Inconsistencies in discharge information and follow-up instructions
In patients' words
"I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical professionals and their genuine care is so appreciated."
— Birdeye review"Not once has she ever been discharged without being sent out with one or more health problems only to have to return again. Something is always either lost of hers OR nobody bothered to pack..."
— MedicalRecords.com reviewMore clinics in Hays
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