Primary Care vs Urgent Care
Urgent Care • Haverhill, MA
Ratings by platform
- AFC Urgent Care Haverhill: 4.7/5 stars (1,280 reviews)
- Steward Primary Care of Haverhill: 1.8/5 stars (5 reviews)
- Beth Israel Lahey Health Urgent Care – Haverhill: 3.7/5 stars (29 reviews)
What patients say
Patients praise
- Primary care providers are frequently praised for their bedside manner, thoroughness, and long-term, supportive relationships with patients
- Urgent care facilities receive praise for convenience, speed, and efficiency for acute, non-life-threatening issues
Common complaints
- Urgent care concerns include inconsistent staff demeanor, cleanliness issues, and mixed experiences with thoroughness of care
- Primary care complaints focus on difficulty with administrative processes, perceived rude customer service, and appointment scheduling challenges
In patients' words
"In all my 45 years, I have never experienced a better doctor then Dr. Shih... He's doesn't rush threw your appointment or just throw any type of medication at you, to get you out of there fast."
— Haverhill Family Office - Primary Care Patient Review"The WORST hospital / primary care / customer service I’ve ever experienced... Every single employee is rude & miserable."
— Steward Primary Care of Haverhill Patient Review"Warning don't go here for the safety of your life. Go to the other Urgent Care instead."
— Beth Israel Lahey Health Urgent Care Patient ReviewMore clinics in Haverhill
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