Haverhill MA Therapy & Counseling | Mental Health Services
Mental Health Counseling • Haverhill, MA
Ratings by platform
- Northeast Health Services - Haverhill: 4.5/5 stars (68 reviews)
- Haverhill Community Based Outpatient Clinic: 3.9/5 stars (13 reviews)
What patients say
Patients praise
- Individual counselors noted as empathetic, dedicated, and helpful
- Positive patient outcomes in specific therapy relationships
- Competent clinical staff at some facilities
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Issues with billing, insurance coverage, and unexpected charges
- Reports of poor management or communication within practices
- Concerns about the quality of clinical care and lack of personalized, effective support
- Negative experiences with specific medical staff or hospital discharge processes
In patients' words
"Has been the best counselor in my life... dedicated to his patient's life and wellbeing, Edwin is all of these things and more and a very down to earth and empathetic human being."
— Patient review for Edwin Paukert, LMHC"Great counselors but very poor management and customer service. Without any explanation, my credit card been charged multiple times even though my insurance should cover the full session."
— Patient review for CARE Counseling Services"Had a very positive experience within the hospital but upon leaving found out none of the resources I was given could be used with my healthcare plan... I have left multiple messages... & have never heard back."
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