Haverhill Pavilion Behavioral Health Hospital - Acadia Healthcare
Geriatric Mental Health • Haverhill, MA
Ratings by platform
- Birdeye: 2.2/5 stars (97 reviews)
What patients say
Patients praise
- Some positive experiences with specific doctors or clinicians
- Availability of outdoor time and some facilities like sensory rooms
- Some staff members demonstrate care for patients
Common complaints
- Inadequate communication and lack of follow-up after discharge
- Concerns regarding medication management and changes
- Reports of poor sanitation and facility environment
- Perceived dismissiveness or lack of attentiveness from clinical staff/doctors
- Staffing and programming cuts under current ownership
- Disputes over billing and debt collection practices
In patients' words
"I have left multiple messages for Doctor Kagen to try & get help refilling my prescriptions & have never heard back... I am now more at risk of heart attack or stroke & didn’t expect to be stonewalled after such a transformative experience."
— LocalityBiz review"DOES NOT CARE ABOUT THEIR PATIENTS, shame on all of their staff. I genuinely considered my time there absolutely horrible."
— Reddit user review"Terrible staffing And programming cuts since Acadia has taken over. Quality has taken a nose dive while staff and patient safety has not been a priority."
— Glassdoor employee reviewMore clinics in Haverhill
Older Adult Inpatient Treatment Program - Haverhill Pavilion
Patients praise: some patients reported transformative and positive clinical experiences · appreciation for personalized treatment plans and the customized approach to care.
Family Medicine in Haverhill, MA - Primary Care | Physicians
Patients praise: Kind, caring, and attentive clinicians · Thorough visits; answered questions; clear explanations.
Internal Medicine in Haverhill, MA - Primary Care | Physicians
Patients praise: Doctors described as thorough, kind, and knowledgeable · Effective communication and willingness to explain medical conditions.
Mass General Brigham Community Physicians (Haverhill)
Patients praise: Providers described as kind, caring, and attentive · Patients feeling heard and seen during visits.
Pediatrics in Haverhill, MA - Primary Care | Specialists | Physicians
Patients praise: Physicians are described as caring, knowledgeable, professional, and attentive. · Staff and medical assistants are frequently praised for being welcoming and respectful..
Essex County OB/GYN - Caring for Women for Generations
Patients praise: Friendly and warm staff environment · Thorough clinical care by specific providers.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.