Southern Bone & Joint Specialists, P.A.
Podiatry • Hattiesburg, MS
Ratings by platform
- Yelp / Apple Maps: 2.5 out of 5 stars (based on 19-20 reviews) (Approximately 19-20 reviews on Yelp/Apple Maps)
- Healthgrades: 2.0 out of 5 stars (23 ratings)
- WebMD: Mixed ratings (7 reviews)
What patients say
Patients praise
- praise for the bedside manner and clinical skills of specific surgeons and physicians
- satisfaction with post-surgery care and rehabilitation services
- reports of friendly and helpful staff interactions from some patients
- positive experiences with specific orthopedic procedures
Common complaints
- reports of rude or unhelpful staff interactions
- complaints regarding long wait times and organizational issues
- frustrations with billing and communication regarding procedures
- concerns over the patient portal being ineffective or unused by staff
In patients' words
"RUN! This place was a nightmare. They are so unorganized. Half of staff are confused but kind, the other half are beyond rude."
— Ashleigh A. (Yelp/MapQuest)"My first visit was as a walk in staff was extremely friendly and the entire process was maybe 2 to 3 hours was well worth it I had x rays done , injections for my carpel tunnel by a super friendly doctor and was given a wrist brace. 5 star service great staff"
— Anonymous (WebMD)"They must be so terribly busy to process you like the Post office processes mail....quickly and move on to the next one....thus 'cog in a wheel.' The patient portal is useless for connection with your care team, for getting answers, or for any help."
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