Fontaine Primary Care
Family Medicine • Harwich, MA
Ratings by platform
- Yelp: 2.8/5 (41)
- Birdeye: 3.9/5 (7)
- Chamber of Commerce: 4.2/5 (5)
What patients say
Patients praise
- Some patients report friendly and helpful nursing staff
- Efficient and professional handling of specific issues by some personnel
- Knowledgeable medical care mentioned in select positive experiences
Common complaints
- Difficulty booking appointments and long wait times
- Poor administrative communication and unprofessional staff behavior over the phone
- Concerns regarding unexpected costs and lack of transparent pricing disclosure
- Perceived lack of preparedness from medical providers during appointments
In patients' words
"It took me 10 months to get an appointment. TEN. MONTHS. Staff over the phone were rude."
— Yelp review"They over charge and do not disclose pricing with patients BEFOREHAND."
— Yelp review"A big shout out to Kristen onw of the nurses at Fontaine! My 89 year old Mom was in distress and in pain. Kristen not only knew what to do, but she stayed past closing helping my mom til she felt..."
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