Orthopedics | Our Team
Orthopedic • Hartford, CT
Ratings by platform
- TrustReviewers.com: 4.2/5 (29)
- RealPatientRatings.com: 4.8/5 (2,450)
- Healthgrades (Dr. Jay Kimmel): 4.5/5 (64)
What patients say
Patients praise
- High surgical expertise and successful patient outcomes
- Knowledgeable and professional medical staff
- Efficient, clean, and modern facilities, particularly at the Bone & Joint Institute
- Compassionate care and clear communication from many providers
Common complaints
- Rushed appointments and brief time spent with patients
- Issues with administrative staff, including poor communication and rude behavior
- Difficulties in reaching the office by phone or scheduling appointments
- Occasional reports of condescending or unprofessional physician communication
In patients' words
"Completely blown away by the efficiency and service here. Communication between everybody is on point, nurses are friendly and accommodating... I trust this place completely with my health and my surgery."
— TrustReviewers.com (Bone & Joint Institute)"Very rushed visits when I asked Lauren why she... me attitude and said... to Triple and Quadruple book all appointments! Good luck trying to reach the office! The receptionists and medical assistant are very rude."
— Healthgrades (Dr. Sean Esmende)"Extremely arrogant and ignorant... Very good at gaslighting. Can’t be too busy didn’t take long to get an appointment. Should have been my first clue."
— WebMD (Dr. Mark Shekhman)More clinics in Hartford
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