Orthopedic Associates of Hartford: Orthopedic Doctors Near Me
Orthopedic • Hartford, CT
Ratings by platform
- Birdeye: 4.9/5 (290 reviews)
- Birdeye: 4.7/5 (266 reviews)
- Yelp: 2.5/5 (34 reviews)
- Vitals: 1/5 (1 review)
What patients say
Patients praise
- Professional and skilled orthopedic doctors/providers
- Effective communication about treatment plans and healing processes
- Successful surgical outcomes, such as hip replacements
- Prompt service and efficient care in certain instances
- Friendly and receptive demeanor of some medical staff
Common complaints
- Long wait times for appointments and while in the office
- Rude, condescending, or unhelpful administrative staff and receptionists
- Frustration with phone systems and difficulties reaching staff
- Concerns about insurance handling and scheduling accuracy
In patients' words
"Dr McDonald was receptive and informative with his care. He communicated well to help understand the healing process and made sure I understood it completely."
— Birdeye (Patient review)"This practice has some severe issues. Appointment at 815AM, arrived at 8AM. Took 37 minutes for them to decide that they did take my insurance, and since during that time I missed my scheduled..."
— Yelp (Patient review)"Rude staff. Anytime you call any provider you’re subject to an hour long wait and about five hangups before you can actually speak to an overworked very rude receptionist."
— Vitals (Patient review)More clinics in Hartford
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