White River Family Eye Care and Hanover Eye Care
Optometry • Hartford, VT
Ratings by platform
- White River Family Eye Care (Birdeye, Facebook, and local directories): 4.6 out of 5 stars (based on 10 reviews listed in this source) (Approximately 43 (Facebook) to 821 (Birdeye) reviews, though sources vary significantly on total count and platform coverage.)
- Hanover Eye Care (localitybiz.com): Mixed; some positive testimonials, but one documented 2-star review citing poor staff behavior. (Limited individual public ratings found; multiple positive experiences reported in testimonial-style reviews.)
What patients say
Patients praise
- friendly and professional staff and doctors
- thorough and informative eye exams
- positive experience with optical department and frame selection
- helpful and patient service during appointments
Common complaints
- billing and insurance-related disputes
- perceived lack of professionalism or rude behavior from staff
- scheduling conflicts or long waits for appointments
In patients' words
"My insurance did not pay, and they sent me to COLLECTIONS for an amount of $140 that (1) they never quoted me, and (2) I never agreed to pay."
— Patient review, White River Family Eye Care"The gentleman at the front “desk” was rude to another customer/patient... I will not return."
— Patient review, Hanover Eye Care"From the exam to picking out eye wear they were positive and professional. I have never been to an Eyecare center that took so much time and care to help me find the perfect fit..."
— Patient review, Hanover Eye CareMore clinics in Hartford
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