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Internal Medicine | hartfordhealthcaremedicalgroup.org

Internal MedicineHartford, CT

★★☆☆☆1.7/5178 reviews across 4 platforms

Ratings by platform

  • Yelp (Brand level): 1.7/5 stars (159 reviews)
  • Birdeye (Wallingford location): 1.0/5 stars (5 reviews)
  • Birdeye (New Britain location): 3.0/5 stars (6 reviews)
  • Birdeye (Monroe location): 2.1/5 stars (8 reviews)

What patients say

Patients praise

  • physicians are knowledgeable, thorough, and professional
  • doctors demonstrate good bedside manner and listen to patient concerns
  • clear explanations of medical conditions and treatment plans
  • patients feel well-cared for by specific practitioners

Common complaints

  • rude or unhelpful office staff
  • difficulty with scheduling, referrals, or phone communication
  • long wait times for appointments
  • instances of perceived disorganized administrative processes

In patients' words

"Dr. Kagan is the best physician I have ever had... he has literally saved my life on at least three occasions. He is always professional and extremely caring."

Official physician profile on hartfordhealthcaremedicalgroup.org

"Have to call them 3 times for them to finally tell me I’m on the phone with the wrong department... This place actually sucks."

Birdeye review

"The only reason I’m giving one star is because Dr. Modwel is truly one of the best doctors... but I’ve had a very disappointing experience since she joined HHC."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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