Obstetrics & Gynecology | UK Healthcare
Obstetrics and Gynecology • Harrodsburg, KY
Ratings by platform
- Birdeye (General UK HealthCare): 2.5 out of 5 stars (201 reviews)
- UK Women's Health Obstetrics & Gynecology (Aggregate): 2.5 out of 5 stars (53 reviews)
- UK HealthCare Official Provider Pages (Press Ganey-based): 4.7 to 4.9 out of 5 stars (varies by provider) (Varies by individual provider profile)
What patients say
Patients praise
- Many individual providers (OB-GYNs and APRNs) receive high star ratings (often 4.7-4.9 out of 5) for being knowledgeable, attentive, and patient
- Patients appreciate providers who listen, explain treatment plans clearly, and foster a safe, comfortable environment
- Positive feedback on medical expertise and professional, kind demeanor of many clinicians
Common complaints
- Concerns regarding scheduling delays and frequent rescheduling of appointments
- Reports of rude or unhelpful staff and nursing interactions
- Negative experiences related to billing and lack of upfront cost disclosure
- Complaints about feeling unheard, uncomfortable during exams, or experiencing poor bedside manner
- Instances of perceived lack of communication regarding procedures or care plans
In patients' words
"Dr Saunders is amazing and a great OB. She listens to my concerns, answers questions well, and is very personable. I would highly recommend her to anyone."
— UK HealthCare Patient Review (Dr. Rachel Saunders)"Hands down the most humiliated I have ever felt after my experience today. I am a heavy girl, and went in today to get some issues figured out hormonally... The lady who was seeing me fat shamed me for my entire hour visit."
— Patient Review (UK Polk-Dalton Clinic)"Kate Harris is the best. She always listens and doesn't rush you out. She lets you try different treatment options. Highly recommend."
— UK HealthCare Patient Review (Kate Harris, APRN)"Every experience was uncomfortable. ... The billing department is also a mess. I was told months later I had to pay $400 out of pocket for an ultrasound because my ins didn’t fully cover it."
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