Harrisonburg Family Practice
Family Medicine • Harrisonburg, VA
Ratings by platform
- Yelp: 1.9 out of 5 stars (17 reviews on Yelp (via Apple Maps))
- MapQuest / BestProsInTown: Not explicitly stated, though reviews range from positive to highly negative (16-86 reviews (aggregate sites vary))
What patients say
Patients praise
- some individual doctors are reported as caring, attentive, and knowledgeable
- positive experiences with specific nursing staff for follow-up communications
- some patients report long-term satisfaction with the practice's care
Common complaints
- rude or unprofessional front desk and office staff
- poor communication, specifically regarding prescription refills and returning calls
- inefficient office management and slow follow-through on lab results
- billing issues and concerns over recurring charges
- difficulty scheduling appointments or getting questions answered
In patients' words
"I've been with Dr. Nio for several years and while I only see her once a year I like her a lot. However this office as a whole is a mess. Unprofessional immature front desk..."
— LocalityBiz review"They will bill you multiple times even after you've paid. Front office is absolutely incompetent. I cannot stress how terrible this practice is and how little they care for their patients."
— MapQuest review"I have seen several different doctors here for different reasons. The doctor's and the staff work so hard to see that their patients get the care that they need."
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