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Penn State Health Otolaryngology

Otolaryngology (ENT) • Harrisburg, PA

★★★★★4.5/5392 reviews across 7 platforms

Ratings by platform

  • WebMD Care: 5.0/5 (7 reviews)
  • Google/ENT Surgery Group: 4.6/5 (325 reviews)
  • Healthgrades/Vitals: 3.4/5 (6 reviews)
  • Healthgrades: 3.8/5 (16 reviews)
  • Birdeye: 4.1/5 (10 reviews)
  • Healthgrades: 4.5/5 (13 reviews)
  • Vitals: 4.7/5 (15 reviews)

What patients say

Patients praise

  • High level of surgical skill and expertise
  • Effective communication and clear explanations of procedures
  • Compassionate and attentive patient care
  • Success in treating complex or chronic conditions
  • Knowledgeable and helpful audiology staff

Common complaints

  • Uncaring or dismissive bedside manner
  • Feeling rushed during appointments
  • Lack of thorough examination or diagnostic testing
  • Concerns regarding billing practices or insurance acceptance
  • Long wait times in office

In patients' words

"I honestly cannot say enough good things about Dr. Walen. Right from the beginning, through to my last visit with him - he was, without question, THE best 'doctor experience' I've had."

— WebMD Patient Review

"Dr Levin showed no interest, did not examine me, seemed irritated when I explained that I went for second opinion... Will not be returning to this practice. Very uncaring ENT with terrible bedside manners."

— Healthgrades Patient Review

"TLDR: Rushed appointments, distracted providers, greedy practice. Accused of a past due balance before the first bill came in the mail. All they want is your money. They don't care about you."

— Online Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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