
Penn State Health Otolaryngology
Otolaryngology (ENT) • Harrisburg, PA
Ratings by platform
- WebMD Care: 5.0/5 (7 reviews)
- Google/ENT Surgery Group: 4.6/5 (325 reviews)
- Healthgrades/Vitals: 3.4/5 (6 reviews)
- Healthgrades: 3.8/5 (16 reviews)
- Birdeye: 4.1/5 (10 reviews)
- Healthgrades: 4.5/5 (13 reviews)
- Vitals: 4.7/5 (15 reviews)
What patients say
Patients praise
- High level of surgical skill and expertise
- Effective communication and clear explanations of procedures
- Compassionate and attentive patient care
- Success in treating complex or chronic conditions
- Knowledgeable and helpful audiology staff
Common complaints
- Uncaring or dismissive bedside manner
- Feeling rushed during appointments
- Lack of thorough examination or diagnostic testing
- Concerns regarding billing practices or insurance acceptance
- Long wait times in office
In patients' words
"I honestly cannot say enough good things about Dr. Walen. Right from the beginning, through to my last visit with him - he was, without question, THE best 'doctor experience' I've had."
— WebMD Patient Review"Dr Levin showed no interest, did not examine me, seemed irritated when I explained that I went for second opinion... Will not be returning to this practice. Very uncaring ENT with terrible bedside manners."
— Healthgrades Patient Review"TLDR: Rushed appointments, distracted providers, greedy practice. Accused of a past due balance before the first bill came in the mail. All they want is your money. They don't care about you."
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