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UPMC Western Psychological Associates

Mental Health and Counseling • Harrisburg, PA

What patients say

Patients praise

  • Positive feedback for specific doctors and nursing staff characterized as compassionate and knowledgeable
  • Successful outcomes reported for specialized women's behavioral health and addiction recovery programs
  • Nationally ranked pediatric and adolescent behavioral health services

Common complaints

  • Reports of judgmental, dismissive, or unprofessional conduct by staff members
  • Concerns regarding the quality of specialized addiction treatment protocols

In patients' words

"I've cried at least once or twice... but that relationship was crucial for me to get to where I am today."

— Patient testimonial for UPMC Women's Behavioral Health

"Dr Swartzentruber is definitely an angel on earth. He truly has compassion and genuinely cares about his patients and community."

— Patient review for UPMC Center for Addiction Recovery

"Horrible service judgmental they don't give a shit about their patients."

— General patient review for UPMC Harrisburg

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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