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Family Medicine in Harrisburg, PA - Find a UPMC Provider

Family Medicine • Harrisburg, PA

What patients say

Patients praise

  • Providers who are described as excellent, caring, and personable
  • Staff noted for being attentive, thorough, and effective listeners
  • High satisfaction with clear treatment explanations and quality of care from many individual providers
  • Positive experiences with prompt scheduling and personal engagement in specific offices

Common complaints

  • Concerns regarding bedside manner and lack of attentiveness in specific provider interactions
  • Reports of long wait times
  • Feelings of being treated as a number rather than a person in certain instances
  • General dissatisfaction with administrative or communication processes at some locations

In patients' words

"Dr D'Souza is the best PCP I have ever worked with. He is easy to talk to and very personable. Most importantly he treats me like a person and not a number!"

— UPMC Patient Review

"I've had many complaints about Judith over the years, some documented in these surveys, and this is the last straw."

— UPMC Patient Review

"The team at UPMC Pinnacle Chambers Hill Primary Care provides exceptional care with a personal touch."

— Birdeye Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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