Sun Valley Rehabilitation and Healthcare Center
Rehabilitation • Harlingen, TX
Ratings by platform
- AssistedLivingScout.com / SeniorCare.com: 5 out of 5 stars (CMS Overall Rating) (56 reviews (AssistedLivingScout))
- MyCaringPlan.com: 9 out of 10
What patients say
Patients praise
- Highly regarded rehabilitation and therapy team with many staff praised for being patient and professional
- General sentiment of cleanliness and well-maintained facility environment
- Many families and residents report feeling treated with compassion and kindness by staff
- Strong overall CMS quality ratings including health inspections and quality measures
Common complaints
- Reports of unprofessional behavior by some staff members, including use of profanity
- Concerns regarding billing processes and administrative communication
- Isolated complaints regarding understaffing and quality of care
- Criticism of food quality in some instances
In patients' words
"Sun Valley Rehab has been a good experience all around! The entire Rehab Team was so helpful. I’d like to give therapists an A+ rating."
— AssistedLivingScout / SeniorCare.com"Employee wise I’m a healthcare worker and some people were really unprofessional. They would cuss not knowing I was visiting my Dad and it was just out of control."
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