UT Health RGV Diagnostic Imaging (Harlingen)
Radiology • Harlingen, TX
Ratings by platform
- Birdeye: 2.7 out of 5 stars (21 reviews)
What patients say
Patients praise
- Some providers noted for being attentive, patient, and thorough in explaining procedures
- Availability of advanced, state-of-the-art diagnostic technology (e.g., GE Caring Suite)
- High organizational claim of 98% patient satisfaction rating for diagnostic imaging services
Common complaints
- Long wait times in waiting and exam rooms
- Issues with appointment management and scheduling, including unexpected cancellations
- Inconsistent customer service, with some reports of rude or unhelpful staff interactions
- Perceived lack of concern during patient interactions
In patients' words
"We didn't even get to the appointment...how can you make an appointment for a new patient and cancel it the same day and not notify anyone!!!"
— Birdeye Review"My son was seen by Dr Michael Higham he was very pleased with him.He was very patient with my son ..Dr Higham explained every step to my very nervous son and answered all his questions.."
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