UT Health RGV Behavioral Health (Harlingen)
Behavioral Health • Harlingen, TX
Ratings by platform
- Birdeye (aggregating Google reviews): 2.7 out of 5 stars (21 reviews)
What patients say
Patients praise
- Some providers praised for attentiveness and empathy
- Specific doctors noted for being patient and explaining care steps well
Common complaints
- Long wait times for appointments and in waiting/exam rooms
- Poor communication regarding appointment cancellations
- Inconsistent customer service, including reports of rude staff
- Frustration with appointment management and scheduling processes
In patients' words
"We didn't even get to the appointment...how can you make an appointment for a new patient and cancel it the same day and not notify anyone!!!"
— Birdeye (Google Review)"Dr Higham explained every step to my very nervous son and answered all his questions."
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