Harlan Medical Center | MCHC
Obstetrics & Gynecology • Harlan, KY
Ratings by platform
- Birdeye/Google aggregate: 4.5/5 (81 reviews)
- Verview/Google: 3.7/5 (Multiple reviews (Google))
What patients say
Patients praise
- Friendly and professional staff interactions reported by many patients
- Compassionate and thorough care from specific doctors and providers
- Convenient access to care and pharmacy services
- Helpful pharmacy staff and competitive pricing
Common complaints
- Difficulty reaching staff by phone
- Long waiting times and small waiting area
- Perceived unprofessionalism or lack of communication from some providers
- Issues with prescription management and medication refills
- Inconsistent quality of care reported by different patients
In patients' words
"Crystal jones is always good to us she listens to what you have to say and is always polite and never makes you feel bad if you have any questions or concerns."
— Patient review via Birdeye"The wait is long, but most of the Dr's are friendly. Had a couple that acted like they were in a hurry to get out of there and didn't really want to talk about the problem."
— Patient review via LocalityBiz"Does not listen to you, basically just ignores you when you're trying to explain your symtons..."
— Patient review via Healthgrades (regarding a provider)"The staff is friendly, but getting someone to answer phones takes an act of God and Congress combined."
— Patient review (pharmacy) via LocalityBizMore clinics in Harlan
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Patients praise: Compassionate and caring approach of the OB/GYN, Dr. Kelly Anderson · Positive experiences with childbirth and maternity care.
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