Harlan & Steinhoff Dermatology Group - Home Page
Dermatology • Harlan, KY
Ratings by platform
- WebMD (Dr. Natalie Steinhoff): 4.5/5 (7 ratings)
- U.S. News & World Report (Dr. Steven L. Harlan): 5/5 (Overall patient experience score) (43 ratings/reviews (Press Ganey-aggregated))
- Healthgrades (Dr. Steven L. Harlan): 3.6/5 (12 ratings)
- Vitals (Dr. Steven L. Harlan): 2.3/5 (10 ratings)
What patients say
Patients praise
- Practitioners (Dr. Harlan and Dr. Steinhoff) are frequently described as professional, kind, and knowledgeable
- Patients appreciate the thoroughness of examinations and clear explanations of treatment plans
- Effectiveness in treating complex or difficult dermatological conditions
- Efficient and high-quality clinical care for procedures such as skin cancer screenings and removals
Common complaints
- Reports of rude or unhelpful administrative staff during appointment scheduling or inquiries
- Complaints regarding office policies, such as mask requirements
- Some patients felt rushed or believed their concerns were not adequately addressed during certain visits
In patients' words
"Dr. Steinhoff is the doctor everyone hopes for: she listens, explains, and treats with efficiency, grace, and concern."
— WebMD Patient Review"I really like Dr Harlan, he’s very professional, seems caring and always answers my questions. I’ve been coming to his office for years."
— Healthgrades Patient Review"called to become a new patient- they instantly start arguing with me... manager got on the phone and was RUDE!"
— Healthgrades Patient ReviewMore clinics in Harlan
Nicole Rae Pursifull, APRN - Harlan, KY
Patients praise: Attentive and listens to patient needs · Friendly and courteous staff.
M.L.F. Knuckles, M.D.,F.A.A.D.,P.S.C. Dermatology
Patients praise: Knowledgeable in dermatology · Effective diagnosis and treatment for some conditions.
Diagnostic Imaging - Harlan - Myrtue Medical Center
Patients praise: compassionate and knowledgeable care from some providers · generally positive experience with specific services like obstetrics and physical therapy.
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