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Frontier-Behavioral-Health-Harlan-363107

Behavioral HealthHarlan, KY

★☆☆☆☆1.0/566 reviews across 2 platforms

Ratings by platform

  • Better Addiction Care: 6.62/10 (overall)
  • Indeed: 1/5 (employee average) (66 employee reviews)

What patients say

Patients praise

  • Focus on individualized, holistic care and addiction recovery
  • Comprehensive support services including peer support, life skills training, and mental health evaluations
  • Commitment to helping individuals transition back into the community

Common complaints

  • Employee reviews indicate concerns regarding management, compensation, and high stress levels
  • Past legal complaints involving the center's operations
  • Operational challenges related to Medicaid payment disputes potentially affecting service delivery

In patients' words

"They’re our family while they are in our program. We treat them like family they treat us like family. That’s the main thing is individualized care..."

Residential Director Chanel Musick, as reported by WYMT

"My experience at Frontier Behavioral Health was disappointing in nearly every aspect. Work-life balance was poor..."

Indeed employee review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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