Physical Therapy | DHMC and Clinics
Physical Therapy • Hanover, NH
Ratings by platform
- Yelp (for Dartmouth-Hitchcock Medical Center): 2.1 out of 5 stars (160 reviews)
- Birdeye (for Dartmouth Hitchcock Clinics Heater Road): 1.4 out of 5 stars (108 reviews)
What patients say
Patients praise
- Strong therapeutic relationships reported in specific programs like the Functional Restoration Program
- Successful patient recovery stories for athletic and post-injury cases
- Professional certifications and qualifications of staff members
Common complaints
- Dissatisfaction with billing and administrative processes
- Concerns regarding competence of clinic staff
- Reports of neglect or lack of attentive care during hospital stays
- Complaints about communication and support from customer service
In patients' words
"Worst experience! Do not go here! The employees at the physical therapy clinic are incompetent. The billing department doesn’t know anything... Now I owe hundreds of dollars I should not have to pay for."
— Birdeye review of Dartmouth Hitchcock Clinics Heater Road"Many patients develop incredible therapeutic relationships with the staff. Over 75% of the patient feedback we receive states that the main strength of the program is the staff."
— Dartmouth-Hitchcock Functional Restoration Program website
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