
UP Medical Group - Portage | Orthopedics
Orthopedics • Hancock, MI
Ratings by platform
- U.S. News & World Report: 5 out of 5 (Patient Experience Score) (Not specified (based on Oct 2023–Sept 2024 surveys))
- Yelp: 2.6 stars (12 reviews)
- Healthgrades: 4.6 stars (14 reviews (for Dr. Michael Carter))
What patients say
Patients praise
- High patient willingness to recommend the hospital, with reports of 82-93% recommendation rates.
- Individual orthopedic surgeons associated with the system often receive high ratings from patients.
- Positive testimonials highlighting excellent care and thorough explanations by staff and providers.
Common complaints
- General hospital ratings on platforms like Yelp indicate mixed experiences, with some lower scores reported.
- Clinical performance metrics on some platforms, such as for hip fracture treatment, have indicated outcomes worse than expected.
In patients' words
"Everyone involved in my care was excellent!"
— LocalityBiz Patient Review"Dr Hogan is great. Very friendly and explains everything so thoroughly, I have had some setbacks , but my wound is slowly healing . I would go back to her?."
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