Women's Health - Hancock Health
OB-GYN • Hancock, MI
Ratings by platform
- Healthgrades: 78% (percentage of patients who gave a 9 or 10 rating)" (Data based on HCAHPS survey results)
- Momentary Labs (CMS HCAHPS data): 4 out of 5 stars (566 patients)
- Birdeye (Hancock Neurology & Neurodiagnostics): 4.5 out of 5 stars (65 reviews)
What patients say
Patients praise
- Generally high patient satisfaction ratings
- Strong scores for staff and nurse communication
- High ratings for cleanliness
- Patient-centered approach to women's health
- Strong recommendation rates from patients
Common complaints
- Privacy concerns regarding patient data sharing with third parties without consent, resulting in a class action settlement
- Reports of long wait times for appointments
- Occasional difficulties in communication or reaching staff for rescheduling
In patients' words
"Great hospital! I've never received anything but quality care from the staff. All my family has said the same and goes there regularly."
— Yelp Review"Today was my second appointment with Dr. Zhang. It was the second time he made me wait over 40 minutes for my appointment, so I walked out."
— Birdeye ReviewMore clinics in Hancock
Our Locations | UP Health System
Patients praise: High patient satisfaction ratings in formal surveys (e.g., 5-star rating) · Strong communication reported between nursing/physician staff and patients.
Copper Country Family Dentistry: Houghton, MI Dentist
Patients praise: Highly skilled and professional staff · Gentle, caring, and kind demeanor.
Pediatric Care | Marquette & Ispheming, MI Pediatricians
Patients praise: Providers are frequently praised for being compassionate, attentive, and knowledgeable · Strong communication, listening skills, and a child-centered approach are highlighted as key strengths of many pediatricians in the region.
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