Kauaʻi Medical Clinic in Lihue | Hawaiʻi Pacific Health
Internal Medicine • Hanalei, HI
Ratings by platform
- Yahoo/Yelp: 4/5 stars (11 reviews (on Yahoo/Yelp aggregate))
- LocalityBiz/General Public Listings: Variable (includes 1-star and 5-star reviews) (Mixed volume)
What patients say
Patients praise
- High quality of care and professionalism of nursing staff
- Effective emergency room services
- Comprehensive on-site services reducing the need for travel to Oahu or the mainland
- General appreciation for the facility's role in the island community
Common complaints
- Long wait times and concerns about respect for patient time
- Issues with administrative/reception staff and security policies regarding patient assistance
- Specific complaints regarding perceived unprofessional conduct or diagnostic concerns by individual providers
In patients' words
"The emergency room staff were terrific! They were attentive and caring. The attending physician, Dr Luke Metzker, was absolutely the best."
— LocalityBiz Review"I was there to take my elderly 95-year old mother to see her Doctor for her appointment... After letting them out I went to park the car. As I headed back to entrance... I was refused entry to go in because my son had already gone in with her... Now I have to reschedule for another appointment to address my mother's needs."
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