Kauai - Provider Directory: UHA Health Insurance
Internal Medicine • Hanalei, HI
Ratings by platform
- ChamberOfCommerce.com: 2.6/5 stars (25 reviews)
- Location.com: 4.3/5 stars (106 reviews)
- ImproveHealthcare.org: 3.4/5 stars (44 reviews)
What patients say
Patients praise
- Friendly and knowledgeable customer support staff in specific interactions
- Appreciation for the local nature of the company and supportive service for wellness and prevention
- Positive experiences with enrollment and understanding benefit plans for some members
Common complaints
- Difficulties reaching customer service, including long hold times and non-responsive communication
- Complaints regarding billing clarity, unexpected co-pays, and reimbursement issues
- Concerns over limited plan coverage and perceived high out-of-pocket costs for certain medical services
In patients' words
"If your the H.R. person or the decision maker of your company. DO NOT CHOOSE this health provider. Many of mentioned they are friendly. but friendly means nothing when they cover nothing."
— Unilocal.net"The people are amazing. So helpful and knowledgeable!"
— Location.com"I already Made a BBB complaint. Ongoing issues with customer service, reimbursement, non coverage of claims, non transparent plans."
— ChamberOfCommerce.comMore clinics in Hanalei
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