Find a Licensed Online Therapist in Hanalei, HI - BetterHelp
Counseling • Hanalei, HI
Ratings by platform
- ComplaintsBoard: 1.0/5 (46 total reviews/complaints)
- Trustpilot: 4-star rating (average) (9,000+ reviews)
What patients say
Patients praise
- Convenience and flexibility of online scheduling
- Ease of access to mental health support from home
- Ability to match with a therapist relatively quickly
- User-friendly website and app interface
Common complaints
- Billing and subscription cancellation issues
- Concerns regarding data privacy and security policies
- Quality of care can vary, with some users feeling disconnected from providers
- Platform technical glitches and informal messaging formats
In patients' words
"I strongly advise anyone considering BetterHelp to carefully review their invoices and be extremely cautious with their billing practices."
— Trustpilot user review"Without the issue of data safety, I would endorse BetterHelp with just the caveat that it may take a few tries to find the right provider and format of therapy that works for you."
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