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NorthShore Health Centers

Behavioral Health • Hammond, IN

★★★★★4.5/53,497 reviews across 3 platforms

Ratings by platform

  • Zocdoc: 4.67/5 (2,019 reviews)
  • Aggregated sources: 4.3/5 (1,394 reviews)
  • Yelp: 2.9/5 (84 reviews)

What patients say

Patients praise

  • Some staff members, particularly in phlebotomy/lab services, described as attentive and friendly
  • Appreciation for sliding-scale fee options for uninsured patients
  • Some providers praised for being educational and thorough
  • Convenience of multiple service types (e.g., medical, dental, optometry) in one location

Common complaints

  • Long wait times before and during appointments
  • Unprofessional or rude staff behavior/defensiveness
  • Poor communication and difficulty getting through by phone
  • Concerns about billing/sliding fee scale application
  • Perceived lack of thoroughness by some providers

In patients' words

"I feel like you need to be a trained crisis’ counselor to talk to the receptionists staff that work here they are so defensive to the point it’s rude."

— LocalityBiz user review

"Blood test nurses was the only positive. They were attentive, happy and makes me feel welcome."

— Promallu user review

"My very first visit with Dr. Komyatti was very enlightening as well as educational. She spent time explaining a situation to me... Thank you! Dr. Komyatti for not only being a caring Physician, but a friend"

— NextAdAgency user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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