NorthShore Health Centers: Health Clinic in Hammond & Portage, IN
Behavioral Health • Hammond, IN
Ratings by platform
- Zocdoc: 4.67/5 (2,019 reviews)
- Aggregated sources: 4.3/5 (~1,394 reviews)
- Yelp: 2.9/5 (84 reviews)
What patients say
Patients praise
- Some staff members, particularly in phlebotomy/lab services, described as attentive and friendly
- Appreciation for sliding-scale fee options for uninsured patients
- Some providers praised for being educational and thorough
- Convenience of multiple service types (e.g., medical, dental, optometry) in one location
Common complaints
- Long wait times before and during appointments
- Unprofessional or rude staff behavior/defensiveness
- Poor communication and difficulty getting through by phone
- Concerns about billing/sliding fee scale application
- Perceived lack of thoroughness by some providers
In patients' words
"I feel like you need to be a trained crisis’ counselor to talk to the receptionists staff that work here they are so defensive to the point it’s rude."
— LocalityBiz user review"Blood test nurses was the only positive. They were attentive, happy and makes me feel welcome."
— Promallu user review"My very first visit with Dr. Komyatti was very enlightening as well as educational. She spent time explaining a situation to me... Thank you! Dr. Komyatti for not only being a caring Physician, but a friend"
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