Cancer Center at RWJ University Hospital Hamilton
Cancer Care • Hamilton, OH
Ratings by platform
- MedicalRecords.com: 2.6 / 5 stars (144 reviews)
- Healthgrades: 53% patient recommendation rate
- US News & World Report: 87% patient recommendation rate (US News)
- The Leapfrog Group (outpatient surgery): 85% rating for facility, 98% for staff, 79% recommendation rate (Based on OAS CAHPS survey)
What patients say
Patients praise
- Professional and reassuring medical staff (physicians and nurses)
- Clean and convenient facility with good parking
- High satisfaction scores for outpatient and ambulatory surgical experiences, particularly in facilities/staff and communication
Common complaints
- Long wait times in the emergency department
- Concerns regarding staff communication and responsiveness, specifically nursing care
- Mixed experiences with individual physician attentiveness
In patients' words
"Dr Gendy listens, asks questions, explains procedures, reassures. Office staff is just as reassuring. Professional, clean, easy to drive to, plenty of parking."
— Yelp Review"Everyone was amazing, especially the wonderful nurses who took exceptional care of me during my stay. Facility was clean and patient safety and satisfaction was of the utmost importance..."
— MedicalRecords.com Review"Nursing service is POOR... Nurses appear bothered when you ask for help. Takes a long time before nurses answer lights..."
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