Whitney Rehabilitation Care Center
Rehabilitation • Hamden, CT
Ratings by platform
- CMS/Medicare, NursingHomeDatabase, Seniors.fyi, US News: 3 out of 5 stars (CMS overall rating) (90 reviews on Seniors.fyi)
- Caring.com, US News, OpenNPI: 4 out of 5 stars (US News/OpenNPI) (17 reviews on Caring.com)
What patients say
Patients praise
- Clean and welcoming environment (as reported by some)
- Friendly and kind staff (as reported by some)
Common complaints
- Understaffing, especially at night
- Medication management errors
- Delays in responding to call bells
- Reports of unsanitary conditions (dirty rooms, floors)
- Poor communication and discharge support
- Concerns regarding patient neglect and pain management
In patients' words
"A consistent thread across reviews is the perception of understaffing, especially on nights and with nurses who are stretched thin. Medication management errors, delays in responding to call bells, and reports of infected or poorly handled conditions have appeared in multiple accounts."
— Seniors.fyi"All in all, this facility has been good. Whitney Rehab is clean and welcoming. Everyone on the staff is friendly and kind."
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