Hamden CT
Rehabilitation • Hamden, CT
Ratings by platform
- Hamden Rehabilitation and Healthcare Center (CMS/NursingHomeDatabase): 4 out of 5 stars (Overall CMS rating) (19 total complaints recorded (2023-2026))
- Hamden Health Care Facility (Seniors.fyi): 3.6 out of 5 stars (62 reviews)
- Yale New Haven Health Urgent Care Hamden: 4.5 out of 5 stars (aggregated) (3,363 reviews)
What patients say
Patients praise
- Highly rated, professional, and efficient service reported at various urgent care facilities
- Recognition of compassionate, knowledgeable, and thorough care from specific providers in specialty practices
- Positive feedback regarding physical therapy and rehabilitation programs at select centers
Common complaints
- Serious allegations of medical mismanagement, medication errors, and neglect in long-term care settings
- Significant concerns regarding understaffing and poor responsiveness to patient needs (e.g., call lights)
- Reports of environmental issues including cleanliness and maintenance concerns
- Negative experiences with administrative staff and communication gaps in certain private medical practices
In patients' words
"Families often praise the facility for its exceptionally kind, professional, and attentive physical therapy and nursing teams. However, there are serious, recurring allegations regarding medical mismanagement, medication errors, and severe understaffing..."
— EveryPlace (Hamden Rehabilitation & Healthcare Center)"The receptionist at the front desk was ever so pleasant, friendly and professional... She walked me through my ailment and talked very kindly to me. All three ladies I encountered were very friendly."
— Yale New Haven Health Urgent Care Hamden (Promallu)More clinics in Hamden
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