Internal Medicine of Greater New Haven: Internists: Cheshire, CT ...
Primary Care • Hamden, CT
Ratings by platform
- Solv (Cheshire location): 4.7/5 stars (92 ratings)
- Tebra: 4.9/5 stars (53 ratings)
- Practice Website (aggregated): 4.72/5 stars (64 ratings)
- Solv (Hamden location): 2.0/5 stars (5 ratings)
What patients say
Patients praise
- Some patients describe the practice as welcoming and patient-centered
- Reports of empathetic and respectful interactions from certain staff members
- Availability for those struggling to find primary care providers in the local area
Common complaints
- Difficulties with administrative tasks such as appointment scheduling and rescheduling
- Lack of timely follow-up regarding lab results and medical concerns
- Perceived rudeness or dismissiveness from some staff and providers
- Concerns regarding billing practices and high costs
- Reports of poor communication between different office locations
In patients' words
"10/10 would not come here at all. They are super rude in the billing department... I reached out to my doctor via the portal three times and have an open question 4 months later."
— Chamber of Commerce directory user review"8 months out from initial visit and 4 weeks from second, I’m done. I’ll go to an urgent care center or the ER if I need to rather than go back to IMGNH. This is unacceptable health care."
— Practice Website testimonial"Neighbors describe “great people” at this office site who consistently “show love and respect” toward patients, underscoring a culture of empathy and professionalism."
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