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Internal Medicine of Greater New Haven

Primary Care • Hamden, CT

★★★★★4.8/5117 reviews across 2 platforms

Ratings by platform

  • Tebra: 4.9/5 (53 reviews)
  • Practice Website: 4.72/5 (64 reviews)

What patients say

Patients praise

  • Some patients describe the practice as welcoming and patient-centered
  • Reports of empathetic and respectful interactions from certain staff members
  • Availability for those struggling to find primary care providers in the local area

Common complaints

  • Difficulties with administrative tasks such as appointment scheduling and rescheduling
  • Lack of timely follow-up regarding lab results and medical concerns
  • Perceived rudeness or dismissiveness from some staff and providers
  • Concerns regarding billing practices and high costs
  • Reports of poor communication between different office locations

In patients' words

"8 months out from initial visit and 4 weeks from second, I’m done. I’ll go to an urgent care center or the ER if I need to rather than go back to IMGNH. This is unacceptable health care."

— Practice Website testimonial

"Neighbors describe “great people” at this office site who consistently “show love and respect” toward patients, underscoring a culture of empathy and professionalism."

— Nextdoor page summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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