Behavioral Health Services
Mental Health • Hagerstown, MD
Ratings by platform
- Recovery.com: 2.2/5 stars (9 reviews)
- Birdeye (Brook Lane): 3.4/5 stars (33 reviews)
- Rehab.com (BHG Maryland Treatment Center): 3.8/5 stars (67 reviews)
- TherapyDB (Sage Mental Wellness): 4.8/5 stars (52 reviews)
What patients say
Patients praise
- Individual providers noted as attentive and caring
- Convenient hours for some treatment centers
- Modern or well-maintained facilities
- Effective communication and thoroughness from specific therapists/providers
Common complaints
- Long wait times and difficulty scheduling appointments
- Perceived lack of care or focus on profit over patient needs
- Disrespectful or unprofessional staff interactions
- Inconsistent communication regarding appointments and medication management
- Concerns about understaffing and safety in inpatient settings
In patients' words
"These people make it TOO obvious they are just there to get pay for their job and go home, they clearly do not care about HELPING PEOPLE"
— Birdeye review for Brook Lane"This place does not want you to work because they constantly cause you to put your job at risk for all of the recalls... Support clients and their jobs!"
— Rehab.com review for BHG Maryland Treatment Center"Audra is truly unique in that she has the capacity to deeply listen... She made me feel so comfortable that I was able to tell her things deeply personal."
— LocalityBiz review for Sage Mental WellnessMore clinics in Hagerstown
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