Family Healthcare of Hagerstown - Healthcare Services for All
Family Medicine • Hagerstown, MD
Ratings by platform
- Google My Business: 3.3/5 stars (228 reviews (Google My Business))
- Top Rated Local: 3.2/5 average (51 reviews)
What patients say
Patients praise
- Friendly and caring staff members reported by some patients
- Convenient access to integrated services such as labs, pharmacy, and transportation assistance
- Some patients appreciate the thoroughness of specific providers
Common complaints
- Poor communication and unnotified appointment cancellations
- Perceived incompetence and unprofessionalism among staff and medical providers
- Difficulty with medication refills and administrative processes
- Long wait times and burden of unnecessary appointments
- Reports of dismissive behavior or poor bedside manner
In patients' words
"Canceled my appointment without notification, causing me half a day of work. Would not recommend coming here based on first impressions."
— LocalityBiz review by Jordan Jusino"I've been going to Family Healthcare of Hagerstown for many years now and I've always been treated with dignity and respect. The staff are so friendly. The doctors are good at their jobs and very caring and personable."
— A Better Place review"In the last 5+ years I have not have 1 good experience at this place. Lots of unprofessional doctors in the building that don’t follow protocol."
— Review listed on clinicadentalrey.esMore clinics in Hagerstown
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