Family Healthcare of Hagerstown
Family Medicine • Hagerstown, MD
Ratings by platform
- Google My Business: 3.3/5 (228 reviews)
- Top Rated Local: 3.2/5 (51 reviews)
What patients say
Patients praise
- Friendly and caring staff members reported by some patients
- Convenient access to integrated services such as labs, pharmacy, and transportation assistance
- Some patients appreciate the thoroughness of specific providers
Common complaints
- Poor communication and unnotified appointment cancellations
- Perceived incompetence and unprofessionalism among staff and medical providers
- Difficulty with medication refills and administrative processes
- Long wait times and burden of unnecessary appointments
- Reports of dismissive behavior or poor bedside manner
In patients' words
"Canceled my appointment without notification, causing me half a day of work. Would not recommend coming here based on first impressions."
— LocalityBiz review by Jordan Jusino"In the last 5+ years I have not have 1 good experience at this place. Lots of unprofessional doctors in the building that don’t follow protocol."
— Review listed on clinicadentalrey.esMore clinics in Hagerstown
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