Haddonfield ENT, Allergy, and Audiology Care
Allergy • Haddonfield, NJ
Ratings by platform
- Birdeye: 4.6 out of 5 stars (based on 252 reviews) (252 reviews)
- ENT & Allergy Associates (Dr. Kartik Dandu): 4.8 out of 5 (based on 748 ratings) (748 ratings)
- ENT & Allergy Associates (Dr. Samir V. Shah): 4.9 out of 5 (based on 807 ratings) (807 ratings)
- ENT & Allergy Associates (Dr. Min J. Ku): 4.8 out of 5 (based on 388 ratings) (388 ratings)
What patients say
Patients praise
- Highly skilled and attentive physicians who listen to patients
- Gentle, thorough, and informative care provided by doctors like Dr. Gupta, Dr. Shah, and Dr. Toller-Artis
- Supportive and friendly nursing staff
- Effective diagnostics and specialized treatment in ENT and allergy care
Common complaints
- Difficulties communicating with the office via phone, including long wait times and lack of call-backs
- Frustrations with the patient portal and administrative processes
- Reports of long wait times in the waiting room and exam rooms
- Inconsistent experiences with front desk staff and office management
- Issues with appointment scheduling and last-minute cancellations
- Complexities regarding medication renewals and insurance coordination
In patients' words
"Michelle is amazing... The nurses in the back are just always a gem to encounter! The front desk women always seem annoyed and/or don't know how to work their computer."
— Birdeye Review"Besides the phenomenal physician that I see Dr Erin Toller Artis not much else I can speak highly of except for the nurses/receptionists. Never given correct hours even after talking with on call service."
— LocalityBiz Review"The doctors are good though everything else about the practice is not."
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