Occupational Health - Guthrie Army Health Clinic - Tricare
Occupational Medicine • Guthrie, OK
Ratings by platform
- LocalityBiz: 1 out of 5 stars (example) (Not specified (multiple scattered reviews))
What patients say
Patients praise
- Some staff members reported as friendly, helpful, and welcoming
- Efficient service in specific instances for some patients
- Helpful interactions with front desk staff on the Gold/White side reported
Common complaints
- Difficulty accessing phone lines and appointment center
- Frustration with the MHS Genesis electronic health record system
- Reports of long wait times and poor communication regarding scheduling
- Occasional dissatisfaction with staff responsiveness
In patients' words
"The real complaint is with their phone lines and computer system. I can barely get in contact with the appointment center. The phone says they're transferring to the right place then disconnects. The computer system hardly ever works right..."
— LocalityBiz review by Adja Diarrassouba"Amazing care! All staff where friendly, happy and welcoming from the receptionist to the nurse, to the lab tech. Very impressed!"
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