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Shoreline Medical Center - Guilford - Yale New Haven Hospital

Urgent Care • Guilford, CT

★★★★★5.0/51 review across 1 platforms

Ratings by platform

  • Vivian Health: 5.0/5.0 (based on limited reviews) (1 review)
  • Yelp: Not explicitly stated overall rating (20 reviews)

What patients say

Patients praise

  • professional medical care
  • convenient access to specialists and services
  • friendly and attentive staff members

Common complaints

  • billing and insurance-related issues
  • perceived poor treatment due to insurance status
  • long wait times for care
  • perceived lack of urgency in care delivery

In patients' words

"During registration, once they found out that I did not have insurance, the tone of contact with the staff made a remarkable shift...suddenly I was treated like an unwanted burden."

— Medicals-Health (User Review)

"Personal attention to medical questions & positive attitude. Very warm, comforting & always smiling."

— Healthgrades (User Review)

"Very disappointing experience. I waited a long time in pain and was never seen by a doctor."

— MapQuest (User Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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