DOCS Urgent Care
Urgent Care • Guilford, CT
Ratings by platform
- Solv Health: 4.3/5
- Facebook: 66% recommend (230 reviews)
- Solv Health: 4.6/5 (320 reviews)
What patients say
Patients praise
- Friendly and helpful staff
- Convenient walk-in and extended hours availability
- Accessible same-day scheduling for urgent needs
- Helpful for quick medical testing (e.g., COVID-19) in some instances
Common complaints
- Mismanaged or unorganized billing department
- Difficulty reaching staff or billing department by phone
- Long wait times or poor communication regarding wait times
- Inconsistent quality of care reported by some patients
In patients' words
"Be careful!! The billing department makes errors and the billing staff is unreachable/incompetent. It is impossible to follow up because the phone number on their card is incorrect..."
— Vymaps (Review of Docs Medical Group location)More clinics in Guilford
Physical Therapy & Sports Medicine Centers
Patients praise: Professional, kind, and supportive staff · Effective, knowledgeable, and patient-centered therapy treatments.
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