Outpatient Radiology Services - Guilford - Yale New Haven Hospital
Radiology & Diagnostic Imaging • Guilford, CT
Ratings by platform
- medicals-health.com: 2.8/5 (10 reviews)
What patients say
Patients praise
- Efficient processing for some X-ray and testing procedures
- Receptive and compassionate staff noted by some patients in urgent care/radiology contexts
- Systemic institutional efforts to improve patient experience via dedicated feedback forums and timely e-surveys
Common complaints
- Perceived lack of empathy and communication from technical staff during exams
- Frustration with wait times and billing processes
- Negative experiences with diagnostic clarity and physician communication in the broader facility context
In patients' words
"I found that both the person who did my mammogram and the person who did my ultrasound were extremely not helpful nor empathetic with any answers to any of my questions."
— YNHH Shoreline Guilford - Guilford, Connecticut Salud y Bienestar Barrau"The wait time was less then the others I was in and out with xrays and test done in an hr and 10 mins. Staff was amazing, attentive and understanding."
— Yelp review of Yale New Haven Shoreline Medical CenterMore clinics in Guilford
Physical Therapy & Sports Medicine Centers
Patients praise: Professional, kind, and supportive staff · Effective, knowledgeable, and patient-centered therapy treatments.
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