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ESANA Plastic Surgery Center & MedSpa - New Haven, CT ... logo

ESANA Plastic Surgery Center & MedSpa - New Haven, CT ...

Plastic SurgeryGuilford, CT

★★★★★4.6/5232 reviews across 3 platforms

Ratings by platform

  • TrustAnalytica: 4.7/5 (102)
  • Yelp: 4.0/5 (29)
  • Google: 4.6/5 (101)

What patients say

Patients praise

  • High professionalism and expertise of surgeons, particularly Dr. Pan
  • Welcoming and friendly staff environment
  • Effective and satisfactory surgical results
  • Clean, comfortable, and private office atmosphere

Common complaints

  • Impersonal service for some non-surgical treatments
  • Concerns about treatment efficacy (e.g., Botox effectiveness)
  • Issues with pre-procedure expectations and communication
  • Negative perception of management's responses to online reviews

In patients' words

"ESANA Plastic Surgery Center & MedSpa is highly praised for its exceptional staff and welcoming atmosphere. Clients appreciate the conservative approach of Dr. Davila... Recently, patients have praised Dr. Pan and her team for their outstanding care..."

BestProsInTown

"Dr. Pan is wonderful. I had many consults before choosing a surgeon so I've really seen the differences in surgeons and their practices. Dr. Pan connected with me in a different way."

Yelp (via Yahoo/MapQuest)

"Just got to tell you, I would never visit this place based solely on the way you clap back on yelp. 'we wish that we could clone the Drs'. How passive aggressive. Hard pass!"

Yelp (via MapQuest)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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